AxisFM Service Center™

AxisFM Service Center Benefits:

  • Centralized maintenance and vendor management operations
  • Reduced operating and maintenance expenses
  • Clear visibility into maintenance costs and trends

Eliminate the Headache. Maintain Control.
The AxisFM Service Center™ is a service designed to help you eliminate the hassle and headache of facilities management without sacrificing the control. With AxisFM Service Center, you don’t have to worry about maintenance related phone calls, creating and tracking service tickets and work orders, or invoicing -- we do it for you.

Our centralized service center will help your facilities operations by:

  • Receiving all incoming facility maintenance calls
  • Extracting adequate information to assess priority
  • Creating and managing service tickets and work orders
  • Dispatching approved vendors for maintenance and repairs
  • Notifying stakeholders of progress and completion
  • Managing vendor invoices and verifying accuracy

Executive Reporting. Total Clarity. Strategic Decision Making.
Your dedicated AxisFM Service Center manager will provide you with weekly, monthly, quarterly, and yearly reports that will give total visibility into the maintenance of your facilities. In addition, the AxisFM system provides real-time reporting and executive “dashboard” views. The AxisFM Service Center reports will help you easily identify:

  • Maintenance spend per building, division, territory, etc.
  • Common maintenance trends across categories
  • Average length of open service tickets
  • Average costs for common repairs

In addition, AxisFM is dedicated to making sure the service quality is world-class. Through post-incident surveys, service levels and overall performance will be regularly evaluated to ensure customer satisfaction and minimized downtime.

The AxisFM Service Center is located in Salt Lake City, Utah and provides 24/7, multi-lingual access to your facility customers.

To learn more about AxisFM Service Center and how it is seamlessly integrated into the AxisFM Facility Asset Management software solution, please call 866-859-3125